Excellence Creative Shop operates as a dropshipping business, meaning all clothing and merchandise are produced and shipped directly from our trusted third-party printing partners. As a result, shipping times, packaging, and fulfillment processes may vary depending on the supplier and your location.

While we strive to provide high-quality products and a smooth shopping experience, please note the following:

• Processing & Shipping Times: Orders may take additional time for production before shipping. Estimated delivery times are provided at checkout but are subject to delays beyond our control.

• Separate Shipments: If you order multiple items, they may arrive in separate packages depending on availability and supplier fulfillment.

• Returns & Exchanges: As our products are made to order, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect. Please review our Refund Policy for more details.

• Quality Assurance: Our partners are dedicated to high-quality printing and production standards. However, minor variations in color, print placement, or sizing may occur due to the printing process.

By purchasing from Excellence Media Creative, you acknowledge and agree to these terms. If you have any questions or concerns, feel free to contact us at info@excmediacreative.com.